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=== Dispute Resolution ===
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The European Commission provides a platform for online dispute resolution (OS) (ODR Platform): https://ec.europa.eu/consumers/odr. You can find our e-mail address in the [[Imprint#contact|Imprint]].
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Note:
* Until 20 March 2025: The last date to submit new complaints on the ODR Platform is 20 March 2025.
* After 20 March 2025: The ODR Platform might be no longer available.
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=== Consumer Dispute Resolution/Universal Arbitration Board ===
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We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
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See also:
* https://www.tcilaw.de/en/the-odr-platform-is-being-abolished-what-does-this-mean-for-companies/
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