{{Header}} {{hide_all_banners}} {{Title|title=
Free Support for {{project_name_long}}
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|description=Various Ways to get Help with {{project_name_short}}. Free, Plus and Premium Support available.
|image=Faq-help.jpg
}}
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'''{{project_name_short}} has many users and a long tradition. Therefore many questions have already been asked and answered.''' There area a lot of free resources offered (see below) to solve your problems.
}}
=== Computer Security ===
* General questions about computer security can be discussed at [https://security.stackexchange.com Information Security Stack Exchange].

=== General Whonix ===
* [[Documentation]].
* When [[Tor_Browser#Tor_Browser_Downloader_by_{{project_name_short}}|Tor Browser Downloader]] is failing, refer to the [https://forums.{{project_clearnet}} {{project_name_short}} User Forums]. Since many users are affected when it breaks, there is probably already an existing topic and documented solution.

=== General Linux ===
* Linux/Debian related questions are welcome <ref>https://unix.meta.stackexchange.com/questions/1461/would-you-be-happy-to-welcome-whonix-gnu-linux-users-on-unix-se</ref> on [https://unix.stackexchange.com Unix and Linux Stack Exchange].
** Add the {{Code2|{{project_name_short_lowercase}}}} tag <ref>https://tor.stackexchange.com/questions/tagged/{{project_name_short_lowercase}}</ref>, which will alert {{project_name_short}} developers and followers.

=== Tor ===
For general questions about about Tor configuration, specs, and technical issues.

* [https://support.torproject.org/ Documentation Main Page]
* [https://gitlab.torproject.org/tpo/team Official Resources]
* [https://gitlab.torproject.org/tpo/team/-/wikis/home Wiki]
* [https://support.torproject.org/faq/ FAQs]
* [https://2019.www.torproject.org/docs/tor-manual.html.en Tor-stable Manual]
* [https://2019.www.torproject.org/docs/bridges Bridges]
* [https://gitlab.torproject.org/tpo Bug Tracker]

For general Tor questions not directly related ([[unspecific|unspecific to {{project_name_short}}]]) like "What are end-to-end correlation attacks?", use:

* [https://tor.stackexchange.com Tor Stack Exchange]
* [https://forum.torproject.org/ Tor Project Forum]
* [irc://irc.oftc.net/tor IRC] ([https://webirc.oftc.net:8443/?channels=Tor Webchat])

For Tor-on-host questions unrelated to {{project_name_short}} such as "How do I configure bridges?", see:

* [https://forum.torproject.net/ Tor forums]
* [https://tor.stackexchange.com Tor Stack Exchange]
* [irc://irc.oftc.net/tor IRC] / [https://webirc.oftc.net:8443/?channels=Tor Webchat]
* e-mail: help@rt.torproject.org
* [https://www.torproject.org/contact/ Tor Project contact page]

For {{project_name_short}}-specific Tor questions, see:

* [https://tor.stackexchange.com Tor Stack Exchange]. Add the {{Code2|{{project_name_short_lowercase}}}} tag, <ref>
https://unix.stackexchange.com/questions/tagged/whonix
</ref> which will alert {{project_name_short}} developers and followers. <ref>
{{project_name_short}} users [https://tor.meta.stackexchange.com/questions/119/would-you-be-happy-to-welcome-whonix-gnu-linux-users-on-tor-se are welcome] to post in this forum.
</ref>
* For {{project_name_short}}-specific questions that are unsuitable for the stackexchange Q/A format, use the [https://forums.{{project_clearnet}} {{project_name_short}} User Forums].

=== Qubes OS ===
* [https://www.qubes-os.org Documentation]
* Enhancements and community bug tracker - Github [https://github.com/QubesOS/qubes-issues qubes-issues].
* Various daily questions and/or problems - Google Groups [https://groups.google.com/g/qubes-users qubes-users].
** HCL reports.
** Installation problems.
** Hardware compatibility problems.
** General, how do I...?
* Mailing lists and other [https://www.qubes-os.org/support Help and Support] resources.
* Also see: [https://forums.whonix.org/t/what-to-post-in-this-qubes-whonix-forum-and-what-not What to post in this [[Qubes|{{q_project_name_long}}]] forum and what not].

=== Additional Support Resources ===
<div class="toccolours mw-collapsible mw-collapsed">
For additional support resources,<ref>VirtualBox, KVM, Debian and OpenVPN support resources</ref> please press on Expand on the right.
<div class="mw-collapsible-content">

=== VirtualBox ===
For general questions on VirtualBox configuration, settings, and troubleshooting.

* [https://www.virtualbox.org/manual/UserManual.html User Manual].
* [https://forums.virtualbox.org/ Forums].
* [https://www.virtualbox.org/manual/ch12.html Troubleshooting].
* [https://www.virtualbox.org/wiki/Bugtracker Bug Tracker].

=== KVM ===
General questions on using KVM.

* [https://www.linux-kvm.org/page/KVM_Features Features].
* [https://www.linux-kvm.org/page/HOWTO Howto's ...]
* [https://www.qemu.org/documentation/ QEMU Documentation].
* [https://www.linux-kvm.org/page/FAQ FAQ].

=== Debian ===
Support resources ranging from beginners questions to Debian development.

* [https://www.debian.org/support Support Main Page].
* [https://www.debian.org/doc/ Documentation].
* [https://wiki.debian.org/ Wiki] - Howto's, guides, tips....
* [https://forums.debian.net/ Forums].
* [https://www.debian.org/MailingLists/ Mailing Lists].
* [https://www.debian.org/Bugs/ Bug Tracker].

=== OpenVPN ===
Any questions related to OpenVPN setup, configuration and technical issues.

* [https://community.openvpn.net/openvpn/wiki Community Wiki].
* [https://forums.openvpn.net/ Support Forum].
* [https://community.openvpn.net/openvpn/search Search Engine].
* [https://community.openvpn.net/openvpn/report Bug Tracker].
</div>
</div>
{{Anchor|Chat}}
=== {{project_name_short}} Forums ===
[https://forums.{{project_clearnet}} '''{{project_name_short}}''' User Help '''Forums''']

[[Forum_Best_Practices#Usage_Instructions|Usage instructions]]:

* [[Policy of Website and Chat|{{project_name_short}} Policy of {{project_name_short}} Website and {{project_name_short}} Chat]]
* [[Limitations on Free Speech on {{project_name_short}} Website ‎and {{project_name_short}} Chat|Limitations on Free Speech on {{project_name_short}} Website ‎and {{project_name_short}} Chat]]
* [[Self_Support_First_Policy|Self Support First Policy applies]].
* If an anonymous email address is needed for signing up at {{project_name_short}} User Help Forums then [[Forum_Best_Practices#Creating_an_Anonymous_Email_Account_for_Support|click here]].
* [[Forum_Best_Practices#Posting_Links_for_New_Users|Posting Links for New Users]]
* [[Forum_Best_Practices#Uploading Images for Support|Uploading Images for Support]]

[[Forum_Best_Practices#Best_Practices|{{project_name_short}} Forum Best Practices]]:

* [[Forum_Best_Practices#Avoid_Oneboxing_for_Anchored_Links|Avoid Oneboxing for Anchored Links]]
* [[Forum_Best_Practices#Before Creating a New Thread|Before Creating a New Thread]]
* [[Forum_Best_Practices#Bumping Old Threads|Bumping Old Threads]]
* [[Forum_Best_Practices#Clean Mediawiki Links|Clean Mediawiki Links]]
* [[Forum_Best_Practices#Clickable Quotes|Clickable Quotes]]
* [[Forum_Best_Practices#Editing Best Practices|Editing Best Practices]]
* [[Forum_Best_Practices#FAQ|FAQ]]
* [[Forum_Best_Practices#Forum Feature Requests|Forum Feature Requests]]
* [[Forum_Best_Practices#See Also|See Also]]

=== Other Resources ===
* Help others by [[Contribute#User_Support|subscribing]] to {{project_name_short}} support channels.

== Safety Advice ==

{{mbox
| image   = [[File:Ambox_warning_pn.svg.png|40px]]
| text    = '''Warning''': Be careful what you say, especially in public places that are archived!
}}
What is said may reveal personal information such as:

* Location / IP Address.
* Personality.
* Skills, Aims, Goals.
* Personal Details.
* ...

To keep the IP address hidden, visit these websites anonymously over Tor, using either the {{project_name_workstation_long}} or [https://www.torproject.org/download/ Tor Browser] from The Tor Project. To delink questions from an existing email or OpenID, it is advisable to create a separate email address, OpenID, and user name/s just for this purpose.

Be careful with the advice received from public places. Always get a second opinion and do not run commands or perform steps which you do not understand. Never post any custom code or output that pertains to your system or onion service specifically.

== General Advice ==
{{mbox
| type    = notice
| image   = [[File:Ambox_notice.png|40px|alt=Info]]
| text    = '''Tip:''' Avoid using new or unconventional terminology where possible to prevent confusion. For instance, refer to "Debian testing repository" as is, rather than renaming it to "Debian test repository".
}}

{{mbox
| type    = notice
| image   = [[File:Ambox_notice.png|40px|alt=Info]]
| text    = '''Tip:''' Be careful not to confuse {{Code2|Tor}} with {{Code2|Tor Browser}} in discussions, as this can lead to misunderstandings. Remember, the correct term is Tor, not TOR.
}}

It is highly recommended to read the following links:

* [http://www.catb.org/esr/faqs/smart-questions.html How to Ask Smart Questions]
* [https://www.chiark.greenend.org.uk/~sgtatham/bugs.html How to Report Bugs Effectively]
* [https://mywiki.wooledge.org/XyProblem The XY Problem]

{{Anchor|Free Support Principle}}

== Self Support First Policy ==

{{Self Support First Policy Short}}

== Footnotes ==

{{reflist|close=1}}

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[[Category:Documentation]]