WEBVTT 00:00.000 --> 00:10.000 Questions then? Do you take the opportunity of the corridor hallway track to find folks 00:10.000 --> 00:16.000 and connect and talk about everything you've been learning at Boston? And with that 00:16.000 --> 00:20.000 thank you, I've got Peppain here to talk about public spaces. Thank you. 00:20.000 --> 00:23.000 I've worked for public spaces. I've worked for public spaces, public spaces. 00:23.000 --> 00:27.000 I'll just pick up. I'll look for public spaces as a network organization in the 00:27.000 --> 00:31.000 Netherlands of 40 public organizations, mostly cultural organizations, 00:31.000 --> 00:35.000 broadcasts, because we've lined it out, probably we have municipalities, we have 00:35.000 --> 00:51.000 the organizations, the public health, because we've been in the 00:51.000 --> 00:55.000 community, and all these organizations work for one common gas to cost 00:55.000 --> 00:59.000 create more of a digital public space and to become less dependent of big 00:59.000 --> 01:05.000 tech solutions. Together with these organizations, we started 01:05.000 --> 01:09.000 the program called the next socials, because we see these 01:09.000 --> 01:13.000 organizations, we see public broadcasters, we see public 01:13.000 --> 01:19.000 service, we see organizations, education, all having the same sort of 01:19.000 --> 01:25.000 needs, we need a community platform, we need a social platform, we need a 01:25.000 --> 01:29.000 way to communicate with our audience, with our municipalities, 01:29.000 --> 01:33.000 and to make sure they don't make choices that would buy each other with 01:33.000 --> 01:37.000 feed of each other. They work together, we started the program called 01:37.000 --> 01:43.000 socials, to bring all those energy in the Netherlands together. 01:43.000 --> 01:47.000 We talked to these people a lot, but what we never did is actually 01:47.000 --> 01:51.000 do research, actually get some data from them, so what we did is we 01:51.000 --> 01:55.000 have these 40 organizations in our network, we made it in a selection of 01:55.000 --> 01:59.000 10 of these organizations, and we did a little interview, 01:59.000 --> 02:03.000 15 minutes interviews, about what do you need from this 02:03.000 --> 02:07.000 provider to use it, because we see the adoption is slow, there's a lot of 02:07.000 --> 02:11.000 willingness, but there's not a lot of energy, so what happens, 02:11.000 --> 02:15.000 why do we all have a gut feeling about this, but we didn't have any 02:15.000 --> 02:19.000 data. So we did, we asked him, I did 15 minutes of 02:19.000 --> 02:23.000 13 little interviews, and I was in first, what's better for 02:23.000 --> 02:27.000 us to use? 42% of these organizations, and mind 02:27.000 --> 02:31.000 you this data doesn't say anything about all public organizations or 02:31.000 --> 02:33.000 all public organizations in the Netherlands, this is just 02:33.000 --> 02:37.000 your opinion of 10 of the front runners or nine of the front runners 02:37.000 --> 02:41.000 in the Netherlands. So all these people, 42% used a 02:41.000 --> 02:47.000 method on 70% use speech, 8% use pixel fat, and 30% use 02:47.000 --> 02:53.000 non of these platforms at all. So we were kind of expecting this, 02:53.000 --> 02:57.000 but we wanted to know why, why, what are the main 02:57.000 --> 03:01.000 reasons for your organization not yet working with these 03:01.000 --> 03:05.000 federal stores? The main thing, everybody said, well, the yield 03:05.000 --> 03:09.000 could, in the comparison to commercial platforms. We put in a lot of 03:09.000 --> 03:13.000 effort, but we don't know what we're going to get out of it. We don't have a 03:13.000 --> 03:17.000 small department for communication, we have limited resources, the 03:17.000 --> 03:19.000 thing you probably all know, the second one is also 03:19.000 --> 03:23.000 compared to that, we don't have enough time, we don't have enough 03:23.000 --> 03:25.000 capacity, and then there's some insufficient knowledge in 03:25.000 --> 03:29.000 house, and there's some familiarity, but this one is the main focus. 03:29.000 --> 03:33.000 We don't, we're not sure about the yield of these platforms. 03:35.000 --> 03:39.000 So this is a technical platform, we ask you what technical 03:39.000 --> 03:43.000 improvements we most accelerate the adoption for your organization, 03:43.000 --> 03:47.000 which is closely related to the first question is more 03:47.000 --> 03:51.000 discoverability, more findability, more easier ways to build our networks. 03:51.000 --> 03:55.000 But far, 30% of your organization, that's the main 03:55.000 --> 03:59.000 issue we're running into, and there's some issues about usability, 03:59.000 --> 04:03.000 there's some issues about installation, interesting 04:03.000 --> 04:07.000 areas, it's not a technical thing, although almost nobody said 04:07.000 --> 04:11.000 it will be, we need more deaths, we need more technical stuff. 04:11.000 --> 04:15.000 So that's a good thing, it's mostly an organization of things. 04:15.000 --> 04:19.000 Yeah, what challenges do you encounter most often when you're using 04:19.000 --> 04:23.000 the Federal Suwell? Not surprisingly, public audience, numbers, 04:23.000 --> 04:27.000 priority, building our networks, it's more or less 04:27.000 --> 04:31.000 Internet connection, but it's one thing, we also kind of 04:31.000 --> 04:35.000 sort of expect support. One of the things I often hear when I 04:35.000 --> 04:39.000 talk to you is a type of organization, our IG department doesn't support it, 04:39.000 --> 04:43.000 so we can use it, and we are sort of kind of expecting them to say 04:43.000 --> 04:47.000 this, so we'll be kind of asking, what kind of support do you need? 04:47.000 --> 04:51.000 But we should organization need to work with the editors. 04:51.000 --> 04:55.000 This data doesn't really come aside, but what we know, because we need 04:55.000 --> 04:59.000 access to a health test, we have access to technical support, 04:59.000 --> 05:03.000 but they also say, well, we need training for employees, and we have 05:03.000 --> 05:07.000 to exchange with other public institutions to get some knowledge, some 05:07.000 --> 05:11.000 examples, some best practices, and again, during the RG 05:11.000 --> 05:15.000 party, it isn't really that interesting here. 05:15.000 --> 05:21.000 What we did is, I don't know how to go back. 05:21.000 --> 05:25.000 We already knew this, people need access to a health test, so we started 05:25.000 --> 05:29.000 in the last week at public spaces, is a health test for the 05:29.000 --> 05:31.000 editors, so when we open to go to public spaces, we'll 05:31.000 --> 05:33.000 let them go around, button with the Federal 05:33.000 --> 05:39.000 logo, you can click on it, all public organizations in 05:39.000 --> 05:41.000 to get this part out of the way. 05:41.000 --> 05:43.000 Our health test doesn't support us, we'll do your 05:43.000 --> 05:47.000 health test, see what that does for us. 05:47.000 --> 05:50.000 Then we asked them the other way around, the 05:50.000 --> 05:53.000 two public organizations do to help these developers, so 05:53.000 --> 05:55.000 not just to help you as developers help in public 05:55.000 --> 05:59.000 organizations, but what would they do to help you, and we saw 05:59.000 --> 06:01.000 that almost 30% of them say, we can give financial 06:01.000 --> 06:03.000 organizational support. 06:03.000 --> 06:05.000 There's a lot of willingness with 06:05.000 --> 06:09.000 been in these organizations to get support of the 06:09.000 --> 06:11.000 organization. 06:11.000 --> 06:13.000 For instance, I spoke to the municipality of Amsterdam, and 06:13.000 --> 06:17.000 they switched from WhatsApp to signal, and it was 06:17.000 --> 06:19.000 said we had a business model there. 06:19.000 --> 06:23.000 We paid for that, signal we paid nothing, so they decided 06:23.000 --> 06:27.000 to give, what was it? 06:27.000 --> 06:31.000 Fifty cents per user to signal per year. 06:31.000 --> 06:33.000 The municipality of Amsterdam has 15,000 employees, so 06:33.000 --> 06:35.000 there's seven and a half thousand euros. 06:35.000 --> 06:39.000 They doubled it so they get 15,000 euros to signal every 06:39.000 --> 06:40.000 year. 06:40.000 --> 06:43.000 Those types of constrictions are really willing to do, so 06:43.000 --> 06:47.000 that's something we could learn from. 06:47.000 --> 06:49.000 I think that's switched. 06:49.000 --> 06:53.000 This one, I missed. 06:53.000 --> 06:55.000 The other one over here, so what are the main reasons for 06:55.000 --> 06:57.000 not using is for public organizations is also a 06:57.000 --> 06:59.000 judicial thing. 06:59.000 --> 07:01.000 There's no compliance. 07:01.000 --> 07:03.000 We need a ISO certification. 07:03.000 --> 07:05.000 We need a GP. 07:05.000 --> 07:09.000 So this is another issue for these organizations 07:09.000 --> 07:11.000 to adopt it. 07:11.000 --> 07:13.000 So take away from this talk. 07:13.000 --> 07:15.000 Since I want more minutes left. 07:15.000 --> 07:19.000 The most important thing for these public organizations is 07:19.000 --> 07:21.000 visibility, usability, building and effort. 07:21.000 --> 07:25.000 That's the most the thing that's holding them back most. 07:25.000 --> 07:29.000 They need support in some way or not, so if you want to help them 07:29.000 --> 07:30.000 support. 07:30.000 --> 07:33.000 And the other way around, they're also helping 07:33.000 --> 07:34.000 willing to give you support. 07:34.000 --> 07:35.000 So reach out to them. 07:35.000 --> 07:39.000 They're more than willing to help you to pay you to help 07:39.000 --> 07:41.000 the developers grow. 07:41.000 --> 07:43.000 And then the last one, compliance. 07:43.000 --> 07:45.000 Make sure you have a ISO certification. 07:45.000 --> 07:48.000 Do DPS have all sorts of types of seals. 07:48.000 --> 07:50.000 So they can have a feeling of trust. 07:50.000 --> 07:54.000 And nothing goes wrong with these Fediverse tools. 07:54.000 --> 07:56.000 That's all I have time for, unfortunately. 07:56.000 --> 07:57.000 The future, free to reach out, 07:57.000 --> 07:59.000 and be around here somewhere. 07:59.000 --> 08:02.000 Look at the public spaces, websites. 08:02.000 --> 08:04.000 Take our news letter. 08:04.000 --> 08:05.000 We have a message on channel. 08:05.000 --> 08:06.000 We have a chat room. 08:06.000 --> 08:08.000 And thank you. 08:08.000 --> 08:10.000 Great. 08:10.000 --> 08:13.000 We immediately have a question here. 08:13.000 --> 08:16.000 And that's the only one we'll take to this session. 08:16.000 --> 08:17.000 Thank you. 08:17.000 --> 08:19.000 I wonder on compliance. 08:19.000 --> 08:23.000 GDPR, compliance, and the production impact assessment. 08:23.000 --> 08:27.000 I was expecting it would be very standard across all the agencies. 08:27.000 --> 08:31.000 Is that or do you see some variation and variety? 08:31.000 --> 08:32.000 No. 08:32.000 --> 08:34.000 It's mostly for public organization. 08:34.000 --> 08:39.000 I spoke to an organization that this IT service for secondary education. 08:39.000 --> 08:41.000 We can't have this go wrong. 08:41.000 --> 08:45.000 I have to prove to my boss that we will have a data lease. 08:45.000 --> 08:47.000 We have to have some form of certainty. 08:47.000 --> 08:50.000 And it doesn't really matter what type of certainty this. 08:50.000 --> 08:55.000 It could be any type of certification, any type of certainty or fake certainty. 08:55.000 --> 08:59.000 You can give to these organizations, which help, especially these public organizations, 08:59.000 --> 09:00.000 I love. 09:00.000 --> 09:06.000 So if they don't have it, you'll never adopt it. 09:06.000 --> 09:07.000 Okay. 09:07.000 --> 09:08.000 One more time. 09:08.000 --> 09:09.000 Thank you. 09:09.000 --> 09:11.000 Thank you.