Printer scans the page, but image is not displayed on the computer

Make sure that the IP address of your computer matches the IP address assigned to your network adapter.

  1. On a terminal window, type hostname, and then press Enter.

  2. Type the following, and then press Enter:

    ping [computer_hostname]

    Take note of the IP address listed.

  3. Type the following, and then press Enter:

    /usr/lexscan/bin/lsinet

    Compare the IP address listed with the IP address obtained in step 2.

If the IP addresses do not match, then do one the following:

For more information on how to correct /etc/hosts or DNS entries, see the documentation that came with your operating system.

If the problem is not resolved, then see Printer stops scanning or prints a “Profile scan failed” page.