Collective Intelligence Framework ================================= see: https://github.com/collectiveintel/RT-CIFMinimal PREREQS 1. RT and the CIF Server need to be on the same box (RT-CIFMinimal needs access to the apikeys libraries and table) INSTALLATION $ perl Makefile.PL $ make $ sudo make install $ sudo make initdb $ sudo vi /opt/rt3/etc/RT_SiteConfig.pm Set(@Plugins,(qw(RT::FM RT::IR RT::IODEF RT::CIFMinimal))); $ sudo patch /opt/rt3/lib/RT/Interface/Web.pm etc/web.pm.patch $ sudo /etc/init.d/apache2 restart